The Milan thread

They are business owners. They have the responsibility of acting professional to paying customers.
Throwing eggs and chicken feet is not how a business should handle ANY problems.
I'm sure that they have there share of a-holes to deal with. But they still have to act as adults.
As for you or Matt being treated with respect. You can bet you ass they will treat you guys with respect. I bet Milan gets more money from Motown Muscle than they pay in sponsorship. I also bet they get a good amount of money from Varsity Ford so they better treat Matt or Varsity people good.

I doubt there has ever been a MM rental that was break even for them when it's all said and done. The over sold event last fall might have been close but our hour shutdown and cleanup probably ate up most of that. :)

They recognized that we were a dependable group of racers that would come in and do things the right way. They choose to support us to make it more affordable to do that for the club because things cost a lot more in life than they appear some times. :)

Rick
 
So let's believe her and not the people who had problems.


Of course she will admit no wrong-doing.

I know her, I don't know you. I'd trust her with my kids which is the simplest way to put it that I can come up with. After seeing them run around Norwalk she would probably run the other way though. :)

Let me give you a good example. I went to pay for the last event for MM. We settled on the price, I gave her my card for the bill and told her to charge the whole thing to the card. I promptly handed her the gate cash for over $700. She could have charged the full price to my card and kept the cash. She simply smiled and gave me the cash back. Again, they go out of their way to take care of people even when they are punch drunk to do the simple math. :)

Rick
 
I have been through several incidents in business where I had a person's safety on the line and the potential for a huge lawsuit and I can tell you the first line out of my mouth wasn't, "Ma'am, would you mind following the rules just for a moment?"

As a business person, I know the frustration of things getting out of control. I also know the frustration of seeing the potential for a huge lawsuit. When I need someone to move or get out of my way because of a safety issue for them or someone else, I'm not exactly thinking about how the customer is going to perceive my attitude at the time. When I see my dollars flying out of my pocket because of an incident, I'm even less than nice.

So an owner got frustrated because of a total lack of control on her part and the failure of others to listen to her... If you put yourself in her position, I think it is somewhat understandable that she got to the level of frustration that she did. Perhaps she over reacted, but in the heat of the moment, few people act in a manner that is found suitable to the vast majority.

I don't think jumping on people to boycott the track is going to help. Perhaps write them a letter and voice your concerns. They probably aren't going to take things very seriously that are written on the internet, and who would the way people jump on any negative piece of information they read about any company?

There was an incident on here a few months ago where a member had an issue at the business I work for. Before anyone had a chance to remedy the situation, e-thugs from all over united, trash talked the company and swore they'd never shop there again. Once I announced that I'd fire the person that did it, the person who started the thread sent me a PM not wanting the person fired... but it's okay for my business to be destroyed?
 
All right, let me break it down people.

Milan has a duty to protect the drivers and the fans alike. Track conditions are understood by the drivers and the track at the time of the pass. You don't like it, you don't line up. Are spotters a good idea, yes and hopefully they add them for future Heads Up night races.

The emergency crews can not respond to an accident when everyone is jumping the wall. If spectators are in the way you can not help the drivers nor can you keep them safe. The safety crew is trained to do their jobs and respond. GTF out of the way and let them do it. Want to be heros get more people killed than they save in most cases.

In the heat of the moment there is no way to know who is family and who isn't. If you're a racer family member you get to the wall and you wait for security to take you over. You should know better than to jump the wall.

There is a 40mph difference between this accident and the car that hit the wall Friday night at PINKS ALL OUT at Norwalk. Same problem, everyone jumping the wall and getting in the way of the safety crew. They had to clear fans before they could get the driver out and the guy was unconsious with a broken leg and abdonminal injuires. He got medi-evac by the chopper. The guy could have bled out in the time that it took to get the fans out of the way so they could work on him safely.

All these drivers got lucky as we all do with each pass.

For those that want to protest, try volunteering to work at the track for the events. Get trained and work as a spotter for the events. If you want to make a differnce do more then just piss and moan on the internet. Get involved.

Rick


so if your wife was trapped in a race car you would wait on the other side of the wall until they gave you the ok to jump over??? i highly doubt that. And if someone pushed my wife over a wall or slammed a car door on her id be stomping a mud hole in their ass, boy or girl....

corey
 
so if your wife was trapped in a race car you would wait on the other side of the wall until they gave you the ok to jump over??? i highly doubt that. And if someone pushed my wife over a wall or slammed a car door on her id be stomping a mud hole in their ass, boy or girl....

corey

Thats the exact same thing I was thinking.
 
Im not trying to sound like a dick but when a loved one could be hurt no one is gonna sit back and twiddle their thumbs..... I would have been beside myself if someone treated my wife that way....

I have had a loved one pushed away from me during a time when someone was trying to save my life. Loved ones tend to get in the way and let their emotions get in the way of their senses and physically get in the way of saving people's lives.

Just because your instincts tell you that you need to be there with that person at that exact moment doesn't mean that is the best thing for that person. I'm sure it is the worst feeling in the world having to sit back and wait and watch, but sometimes, that's the only way it can be done.

Go into a hospital and watch what happens when someone starts to get seriously sick. The people working there treat the loved ones with as much respect as they can but when it comes down to it, if they have to tell you to get your ass out of the way, they're going to.
 
I have had a loved one pushed away from me during a time when someone was trying to save my life. Loved ones tend to get in the way and let their emotions get in the way of their senses and physically get in the way of saving people's lives.

Just because your instincts tell you that you need to be there with that person at that exact moment doesn't mean that is the best thing for that person. I'm sure it is the worst feeling in the world having to sit back and wait and watch, but sometimes, that's the only way it can be done.

Go into a hospital and watch what happens when someone starts to get seriously sick. The people working there treat the loved ones with as much respect as they can but when it comes down to it, if they have to tell you to get your ass out of the way, they're going to.

Do they call them a fucking bitch and slam a car door on them?
 
so if your wife was trapped in a race car you would wait on the other side of the wall until they gave you the ok to jump over??? i highly doubt that. And if someone pushed my wife over a wall or slammed a car door on her id be stomping a mud hole in their ass, boy or girl....

corey

That sounds like the right thing to do, but what about getting in the way while the rescue workers are doing work? When you drive past an accident on the highway are family members crowded around the car while the rescue workers are doing there thing?
 
so if your wife was trapped in a race car you would wait on the other side of the wall until they gave you the ok to jump over??? i highly doubt that. And if someone pushed my wife over a wall or slammed a car door on her id be stomping a mud hole in their ass, boy or girl....

corey
And if you are trapped in your car would you prefer they let your wife run to you just as the car blows up and takes her out too? What if that delay in handling the family causes the loss of the driver, the family and the rescue worker(s)? What do we tell the rescue worker's wife and kids?

Yes, rules suck, but they are there to protect the lives of as many people as possbile in a bad situation.

We should all be happy that this is only coming down to a wife being pissed about getting ruffled and a drivers pride being hurt. The loss of the car and pride sucks but we can all come back from that.

Rick
 
I've never heard anyone in a hospital cuss a family member out because they got in the way.. let alone push them.
You haven't been in a big enough hurry then. :) If you've ever been in the room when the code goes and they are bringing in the cart for the third time, even the pros loose their cool. Nothing like a set of Docs and Nurses trying to clear out family members that are nurses so they can do their jobs. :D

Rick
 
That sounds like the right thing to do, but what about getting in the way while the rescue workers are doing work? When you drive past an accident on the highway are family members crowded around the car while the rescue workers are doing there thing?

huh? maybe if families were always in tow i guess...lol
 
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You haven't been in a big enough hurry then. :) If you've ever been in the room when the code goes and they are bringing in the cart for the third time, even the pros loose their cool. Nothing like a set of Docs and Nurses trying to clear out family members that are nurses so they can do their jobs. :D

Rick

My mom was a nurse and my cousin is a nurse. I've never heard them tell me stories about telling people to get the fuck out of the way. Yes they might yell, but restraining yourself from using profanity is just the professional thing to do no matter how much panic there might be.
 
And if you are trapped in your car would you prefer they let your wife run to you just as the car blows up and takes her out too? What if that delay in handling the family causes the loss of the driver, the family and the rescue worker(s)? What do we tell the rescue worker's wife and kids?

Yes, rules suck, but they are there to protect the lives of as many people as possbile in a bad situation.

We should all be happy that this is only coming down to a wife being pissed about getting ruffled and a drivers pride being hurt. The loss of the car and pride sucks but we can all come back from that.

Rick


So you would just stand on the other side of the wall? I agree they are trying to follow proceedures but they sure as hell handled it the wrong way. Instead of shoving someone and telling them to fuck off they could have done it differently....
 
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My mom was a nurse and my cousin is a nurse. I've never heard them tell me stories about telling people to get the fuck out of the way. Yes they might yell, but restraining yourself from using profanity is just the professional thing to do no matter how much panic there might be.

Yep, and the person that I'm talking about was my father getting his heart restarted for the third time that day. The three nurses that got chased out were my Mom, and my dad's two sisters one of whom was the head cardiac nurse at her hospital. All three highly trained and they were in the way trying to do the work themselves in someone elses hospital. That's pros tripping over pros in a life saving event. Imagine what it's like when the amateaurs are not only in the way, but putting everyone at risk too.

Guess what, we went back to the same hospital for his next attack too. Because they were damn good at what they did. :bigthumb:

Rick
 
Yep, and the person that I'm talking about was my father getting his heart restarted for the third time that day. The three nurses that got chased out were my Mom, and my dad's two sisters one of whom was the head cardiac nurse at her hospital. All three highly trained and they were in the way trying to do the work themselves in someone elses hospital. That's pros tripping over pros in a life saving event. Imagine what it's like when the amateaurs are not only in the way, but putting everyone at risk too.

Guess what, we went back to the same hospital for his next attack too. Because they were damn good at what they did. :bigthumb:

Rick

Yes but was your mom and your sisters called bitches by the residing cardiac nurse?
 
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