Stalker
I removed my teeth on purpose....if you catch my d
Granted I would have dealt with Matt if I could, but he's up there, I'm down here, it just wouldn't work.
2 months ago I go into the local Ford dealership and put a down payment of 2,000 on 2012 F150. I end up deciding I don't want the truck and cancel the deal. I am told that my 2,000 would be in my bank again in 3 to 5 business days. That happened on a Monday. That Friday I look and the money isn't there. I call in and am told that the guy who would normally process the return is on vacation and he'll take care of it next week. Normally I look my monthly statements over and confirm everything is good to go, but I was very busy and missed that month and never noticed the money wasn't back.
Fast forward to Monday of this week. I sit down and go through my accounts for the last 2 months and notice that the money was never returned. I call the dealership a little miffed only to be told that they have been waiting for me to call. Mind you since the original down payment was made, I've been walking around the dealership quite regularly speaking with my sales guy and taking my time shopping. Apparently the finance guy told someone whose fingers were all broken and mouth stapled shut that they needed me to call with my card number to reverse the charge and get me my money back. Why not one of the 4 people with the title of 'manager' who called me regularly was ever told this information is beyond me. I'm miffed, but they assumre me that they will get it back on my account in 3 to 5 business day. This morning I log into my bank and notice my account has shrunk and I'm not sure why. First thought is that ID theft happened. Then I look and the damn dealership took another 2,000 instead of giving me back 2,000.
I called fuming mad and was told they will get this money in my account as soon as possible which translates to 3 to 5 more business days.
I really wish there was something I could do to them to compensate me for the fact that they are holding $4,000 of my money and I should have had it all back 2 months ago.
2 months ago I go into the local Ford dealership and put a down payment of 2,000 on 2012 F150. I end up deciding I don't want the truck and cancel the deal. I am told that my 2,000 would be in my bank again in 3 to 5 business days. That happened on a Monday. That Friday I look and the money isn't there. I call in and am told that the guy who would normally process the return is on vacation and he'll take care of it next week. Normally I look my monthly statements over and confirm everything is good to go, but I was very busy and missed that month and never noticed the money wasn't back.
Fast forward to Monday of this week. I sit down and go through my accounts for the last 2 months and notice that the money was never returned. I call the dealership a little miffed only to be told that they have been waiting for me to call. Mind you since the original down payment was made, I've been walking around the dealership quite regularly speaking with my sales guy and taking my time shopping. Apparently the finance guy told someone whose fingers were all broken and mouth stapled shut that they needed me to call with my card number to reverse the charge and get me my money back. Why not one of the 4 people with the title of 'manager' who called me regularly was ever told this information is beyond me. I'm miffed, but they assumre me that they will get it back on my account in 3 to 5 business day. This morning I log into my bank and notice my account has shrunk and I'm not sure why. First thought is that ID theft happened. Then I look and the damn dealership took another 2,000 instead of giving me back 2,000.
I called fuming mad and was told they will get this money in my account as soon as possible which translates to 3 to 5 more business days.
I really wish there was something I could do to them to compensate me for the fact that they are holding $4,000 of my money and I should have had it all back 2 months ago.