I want to first say that I run a business that is Michigan based and that has been owned by my family for 50 years. We know how to run a business and I understand that you cannot make EVERYONE happy. Myself, I am an easy going person when it comes to having work done for me as I know how it is dealing with the public, maybe this was my undoing in this situation. Now with all that out of the way here is the story...
I drop my engine components off back in NOVEMBER (Ls3 block, rotating assembly, and misc parts) I was in no hurry for any of it and I made that clear. So a few months go by..... owner of Victory even stops in my store once, never says anything about my engine, I figured whatever no big deal. Another few months go by and I start to think about my parts sitting on there floor or possibly getting robbed for another project, So I start calling for a timeframe. I get "well ill have the engine builder call you" ok another two weeks goes by. I call again "O ure that guy we lost your info.. I say the owner knows where my shop is how could he not know how to get ahold of me???? but again, I say whatever and give it to them. Another few weeks go by. I call again leave a voicemail. I call back a week later leave two voicemails in the same day. NO call back!!! So I call again later in the day. Someone answers I express my displeasure for the lack of communication, He explains hes new. I cant get mad at the new guy so I just say ok so whats the story on my engine?? He goes and checks comes back and tells me "You never left a deposit with your parts" Im like wtf you have to be kidding me, nobody told me I needed to leave money on top of 3k worth of parts????? Besides its been there for 8 months and Ive called countless times and nobody mentions a deposit. At this point Im ready to explode I get the owner on the phone and ask him wtf the deal is??? He says "you called me on my cell I have no idea whats going on" I say dude you've had my engine for 8 months now you want a deposit??? Well yeah... I need a deposit to start. I think that is the biggest load of bull**** that I need to leave a deposit along with 3k of my **** for them to do nothing buy straight labor on my provided parts. Either way I agree ill pay a deposit he says he'll come by and get the money (that was last monday.) Well he finally SENDS somebody else to pick up the deposit and she doesn't know the deposit amount calls him and he tells her $1500 Im like am I paying in full or something, shes like no its going to be more. Im like they told me less then $1500 for the whole thing back 8 months ago. SO im like **** this I send my brother over to pick up my parts and In the mean time I call another local machine shop, I come to find out they are the machine shop that does a lot or all of the work for Victory. So that's who has my business now and they are alot more on top of things and wouldn't you know it they didnt need a deposit to work on my engine.
Thanks for letting me vent,
Nick
I drop my engine components off back in NOVEMBER (Ls3 block, rotating assembly, and misc parts) I was in no hurry for any of it and I made that clear. So a few months go by..... owner of Victory even stops in my store once, never says anything about my engine, I figured whatever no big deal. Another few months go by and I start to think about my parts sitting on there floor or possibly getting robbed for another project, So I start calling for a timeframe. I get "well ill have the engine builder call you" ok another two weeks goes by. I call again "O ure that guy we lost your info.. I say the owner knows where my shop is how could he not know how to get ahold of me???? but again, I say whatever and give it to them. Another few weeks go by. I call again leave a voicemail. I call back a week later leave two voicemails in the same day. NO call back!!! So I call again later in the day. Someone answers I express my displeasure for the lack of communication, He explains hes new. I cant get mad at the new guy so I just say ok so whats the story on my engine?? He goes and checks comes back and tells me "You never left a deposit with your parts" Im like wtf you have to be kidding me, nobody told me I needed to leave money on top of 3k worth of parts????? Besides its been there for 8 months and Ive called countless times and nobody mentions a deposit. At this point Im ready to explode I get the owner on the phone and ask him wtf the deal is??? He says "you called me on my cell I have no idea whats going on" I say dude you've had my engine for 8 months now you want a deposit??? Well yeah... I need a deposit to start. I think that is the biggest load of bull**** that I need to leave a deposit along with 3k of my **** for them to do nothing buy straight labor on my provided parts. Either way I agree ill pay a deposit he says he'll come by and get the money (that was last monday.) Well he finally SENDS somebody else to pick up the deposit and she doesn't know the deposit amount calls him and he tells her $1500 Im like am I paying in full or something, shes like no its going to be more. Im like they told me less then $1500 for the whole thing back 8 months ago. SO im like **** this I send my brother over to pick up my parts and In the mean time I call another local machine shop, I come to find out they are the machine shop that does a lot or all of the work for Victory. So that's who has my business now and they are alot more on top of things and wouldn't you know it they didnt need a deposit to work on my engine.
Thanks for letting me vent,
Nick
