kovacs32
Nipple show-er
So I dont have all of the facts yet until i can get my buddy to calm down and explain a little better but from what I gather this is what happened.
His girlfriend was driving his 2000 Expedition when it suddenly shut off and would not restart. He has AAA and called them to get a tow truck, the operator asked and he confirmed the vehicle was all wheel drive and would need to be flat bed towed. Meantime his brother meets his girlfriend to give her a ride and sees the regular tow truck pull up and start hooking up to the truck. He tells the tow driver the truck is AWD and that it needs to be flat bedded.
The tow driver says their flats are all busy at the time and that he would dolly the wheels. So the brother and girlfriend leave and go home to Milan (truck was broke down in A2) about 45 mins later here comes the tow truck with the expedition being towed from the rear with no dollys under the wheel. As the driver is dropping the truck my buddy is asking him why he towed it that way and told him itmost likely damaged the Tcase/ or trans. The driver told him it wouldnt have hurt a thing and to call his supervisor if he had a problem with how he towed it.
So, the truck gets towed a second time (different company) to the local ford dealership where the tech states that the original reason the truck shut down was a faulty coil pack, and that the transfere case and transmission are damaged from being towed. My buddy calls the tow company and the supervisor admits the driver made a mistake in the way he towed the truck but said he is not liable for the damage, and that the damage was probably done before being towed.
What kind of advice do you guys have for me to give him? hes pretty upset, especially since he just put a newer engine in the truck 6 months ago.
His girlfriend was driving his 2000 Expedition when it suddenly shut off and would not restart. He has AAA and called them to get a tow truck, the operator asked and he confirmed the vehicle was all wheel drive and would need to be flat bed towed. Meantime his brother meets his girlfriend to give her a ride and sees the regular tow truck pull up and start hooking up to the truck. He tells the tow driver the truck is AWD and that it needs to be flat bedded.
The tow driver says their flats are all busy at the time and that he would dolly the wheels. So the brother and girlfriend leave and go home to Milan (truck was broke down in A2) about 45 mins later here comes the tow truck with the expedition being towed from the rear with no dollys under the wheel. As the driver is dropping the truck my buddy is asking him why he towed it that way and told him itmost likely damaged the Tcase/ or trans. The driver told him it wouldnt have hurt a thing and to call his supervisor if he had a problem with how he towed it.
So, the truck gets towed a second time (different company) to the local ford dealership where the tech states that the original reason the truck shut down was a faulty coil pack, and that the transfere case and transmission are damaged from being towed. My buddy calls the tow company and the supervisor admits the driver made a mistake in the way he towed the truck but said he is not liable for the damage, and that the damage was probably done before being towed.
What kind of advice do you guys have for me to give him? hes pretty upset, especially since he just put a newer engine in the truck 6 months ago.
