Jegs...Huh?

[mustangjoe87]

Double

 

[grr456]

Jegs Update

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[TD]So after sending an "E" mail to customer service, I got the following response......I did send the part back and now I'll see when I get my new one...

Gary

JEGS Performance
Sep 15, 9:59 PM EDT
Hello Gary,


Thank you for your inquiry. We will be happy to do a one time warranty exchange for the solenoid. Please complete and send the return/exchange form and include it on the inside of the box with the part you are returning.

I have included a link below for easy access to our returns page where you may:

Print a copy of your invoice
Review the Return/Exchange process
Print a return/exchange form
Purchase and Print your return label online, then drop off your package at a FedEx or FedEx/Kinko’s location, or for a slightly higher fee, a FedEx driver can pick up your package at an address which you specify.

http://www.jegs.com/s/customercare/cs6.html

Send your package pre-paid (FedEx, UPS, or US Postal service "insured") to:
JEGS High Performance Mail Order
Attention: Returns
101 JEGS Place
Delaware, OH 43015

Please feel free to contact me directly should have any further question. I will be happy to assist you.

Best regards,
Mike Cook
Jeg's Customer Service
1-800-345-4545
We are dedicated to providing our customers with the very best in selection,
value, same day shipping and lifetime support. Thank you for choosing JEGS!

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[The Man]

u have to pay return shipping?

 

[grr456]

u have to pay return shipping?

Yep - $12.79