Why not call the shop and just ask them what the deal is first? The manager is Jerry and he's a decent guy and would probably be more than willing to do whatever was needed. Jumping to this seems excessive considering there is some doubt as to exactly what happened. There's no reason any complaint couldn't be filed after an explanation was given or the truck was put back on the alignment rack. God forbid you or someone you're responsible for screws up (intentionally or not).
Sal is a level headed guy but some of you are fucking nuts. If you swore off every place that you thought was out to get you, you'd never leave your house.
Sal you're obviously free to do whatever you would like. Jerry is the manager of that store now and he's a good guy. If you want to start with the corporate office that's fine too. If I can do anything to help, put you in contact with anyone or anything else, let me know.