I read the other guys post about DTE screwing him , well this morning around 9am they started with me.
woke up this morning around 9am and my son tells me his tv shut off on him. long story short is I have no power , call DTE and theres no outages reported , so after waiting on the phone to talk to a human they tell me my power had been shut off ( my 160dollar a month bill is paid on time , 95%of the time lol ) and I just paid it last week. I tell them my name and account # again . they say yes sir your paid and we don't see any reason your powers off , Hmmm , oh wait here it is , somehow theres 2 accounts on my address ? and they shut me off because the people that lived there before me never paid or took there name off the house and there bill rised to the point of shutoff ( don't make since to me but I don't work for DTE ) . ( only bill ive ever gotten in the mail was my own ) ive only lived there just a hair under 2 months and its a rental house . so after I explain that im not JOHN whoever all they can say to me is well its a past due balance and I need to pay it to restore my power ( nope fuck that , send me to someone else ) the lady I get transferred to is a little nicer and says I do not have to pay it and they will take care of the issue with the other name being on the house, BUT !!! they cant restore power till Wednesday because they shut it off at the pole ( ummm nope fuck that , you guys fucked up you fix the issue today ) ive got a 7 year old son and a pregnant GF at the house I need power ASAP , so after being dicked around a little more I NEVER once got a im sorry but I do get her to tell me someone will be out to turn it on before they close today..... A little longer story short is my GF took my son out school shopping and went to her parents and what not and gets home at 630ish and theres still no power ( ive been at work since around 130pm ), DTE is now closed , looks like my power will be on tomorrow hopefully , meanwhile everything in my fridge and freezer is unthawed or is now turned into mush.
What can I do , probably nothing but its worth a shot
woke up this morning around 9am and my son tells me his tv shut off on him. long story short is I have no power , call DTE and theres no outages reported , so after waiting on the phone to talk to a human they tell me my power had been shut off ( my 160dollar a month bill is paid on time , 95%of the time lol ) and I just paid it last week. I tell them my name and account # again . they say yes sir your paid and we don't see any reason your powers off , Hmmm , oh wait here it is , somehow theres 2 accounts on my address ? and they shut me off because the people that lived there before me never paid or took there name off the house and there bill rised to the point of shutoff ( don't make since to me but I don't work for DTE ) . ( only bill ive ever gotten in the mail was my own ) ive only lived there just a hair under 2 months and its a rental house . so after I explain that im not JOHN whoever all they can say to me is well its a past due balance and I need to pay it to restore my power ( nope fuck that , send me to someone else ) the lady I get transferred to is a little nicer and says I do not have to pay it and they will take care of the issue with the other name being on the house, BUT !!! they cant restore power till Wednesday because they shut it off at the pole ( ummm nope fuck that , you guys fucked up you fix the issue today ) ive got a 7 year old son and a pregnant GF at the house I need power ASAP , so after being dicked around a little more I NEVER once got a im sorry but I do get her to tell me someone will be out to turn it on before they close today..... A little longer story short is my GF took my son out school shopping and went to her parents and what not and gets home at 630ish and theres still no power ( ive been at work since around 130pm ), DTE is now closed , looks like my power will be on tomorrow hopefully , meanwhile everything in my fridge and freezer is unthawed or is now turned into mush.
What can I do , probably nothing but its worth a shot