My grandparents bought a brand new 89 DeVille from Don Massey Cadillac back in '88. They took it in for service in '89 and it got dropped nose first off a lift. Don Massey paid off the '89 DeVille for them and gave my Grandfather a free, brand new '90 Sedan DeVille. Mainly because he was first lied too, the guys in the shop told him a tow truck driver wrecked it.
That sucks though, I'd be pissed!