Bank of Urban America

H.O. Driver

Forum Member
This is actual events, I wish I had recorded this, but when I called to verify funds on a personal check I had received, I wasn't expecting this:

Hello, thank you for calling bank of America, this is xxxxxx, how may I assist you today. I said I need to verify funds on a check and gave her the account # and dollar amount. Then she asked, what do I need? slightly confused, I said I need to verify funds on this check I had received. So she replies with, Sir you have to axe a yes or no question. So I politely said, I apologize, I am not looking for an axe, but I am wanting to know if funds are available. SO, she says again, Sir, you have to axe a yes or no question. She is on speaker phone and Daniel my co-worker is laughing in the background and I am still being serious and I reply, no thank you, I don’t need an axe, but I want to know if funds are available on the check your customer wrote me or not? SO again, she says, Sir you need to axe me a yes or no question. So again, I am being polite and serious. I am not sure why you are offering me an axe but are the funds available or no? So this time she says “YES, have a nice day” and hung up. LOL

That made my morning! I was more shocked that I actually got a real live person, but this was fun :)
 
Last edited:
I can't stand it when people try to dismember me either.....
......."Sir, can I axe you something" :lol:
 
I just find it funny that they hired that person for the contact center and to communicate with people but the person had a hard time communicating. I guess she must have had poor training.
 
I'm assuming everyone in this thread is a Mensa member, right? Nobody has any shortcomings of any kind?
 
I'm assuming everyone in this thread is a Mensa member, right? Nobody has any shortcomings of any kind?


I am well aware of my deficiencies and shortcomings.
I know I’m a flawed man.

But, can I axe you something…..
 
Back
Top