Wow, simply wow! J & K Mechanical of Maybee, MI came to my house
today for a 3rd service call. I almost didn’t allow them to come, but
thought I would at least hear what they had to say.
I’ll make it simple. Here are the 3 service calls :
Service call #1
2-10-2016 – Tech Keith inspects furnace, replaces “ignitor”. The service call
was $100 & the part was $116.93 for a total of $216.93 The furnace ran fine
for about half a day, resulting in the same problem. I later found the same ignitor
OEM part for sale locally for $38.
Service call #2
2-12-2016 – Tech John inspects furnace, cleans “the burner” and “flame sensor”.
No return service charge. The furnace ran fine for about half a day, resulting in the same problem.
Service call #3
2-15-2016 - Tech John inspects furnace, checks “gas pressure” and “cleans burner”.
Tech John notices (this time) the “over temp limiter” is bypassed & states that this “safety issue”
must be corrected. Tech John states that he is sorry It has taken 3 services calls to fix this furnace
and that this service call would not be a service charge (although he originally did not write NC on today’s paper work.)
and that he would have to return with the “over temp limiter” part because he didn’t have one on his truck.
Tech John would give me their “preferred customer pricing”, for all the trouble. No additional service charge and only
the cost of the “over temp limiter” part of $$116.81 - I declined.
I was able to find the same OEM part locally for $12.85 I called J & K and explained my 3 services calls
and why their company would never step foot in my home again.
In the meantime, between service calls #2 & #3, I thoroughly cleaned my furnace & sensors.
It remains to be seen if my furnace is “repaired” and working normally. It would appear it
simply may have needed a cleaning.
Use great caution with furnace companies *** USE EXTREME CAUTION *** with J & k
Mechanical of Maybee, MI – I personally can NOT recommend this company.