So I had a very interesting experience with the dealership.....

mikesfastss

mikesfastss

Club Member
So a week ago I bought a 2018 charger at suburban Chrysler Ann Arbor, the price was 23,177.00 which seemed to be fair market value for the car. I close the deal Friday night after 6 hours at the dealership.
I get a call yesterday that we missed a few papers and need to stop by, so we go today and he has a complete set of new paper work to sign and I start looking through and they changed the price to 23,750.
I ask about that and he says my bad it was 23,650 see and shows me the papers that I signed last week. Well me being impatient didn’t notice last week, so I looked at a pic of a paper from the week before and said no it 23,177 and he said let me see that. Then I ask about the misc fees and he said that’s a interior treatment that we installed before you bought the car, so now I’m pissed and said I have to pay for something you wanted? He said that’s how we do it, sorry. I’m wondering what I should do or is there anything I can do to refund the interior package. I made him reprint the paper work with the right price before I signed it but they weren’t budging on the interior shit.
 
All I can assume is that dealerships don't give a damn about return customers. If we did that we'd lose a customer for life. "Yeah we normally just tack on $500 without mentioning it"...
 
Are you saying it's interior treatment like Scotchgard or cleaning or seat covers, an actual physical item?
 
Sounds like the bullshit they pulled on my lease. Did you sign new paperwork? I would have told them to fuck off. Whatever you signed was a done deal.

File a complaint with the state, that will get their attention. You start fucking with their dealer license, they will pay attention REAL quick.

-Geoff
 
Walk on home boy....
I'd leave it.

Edit...I'd leave it if you really wanted to make a point, and to not pay for it.
 
It’s some kind of insurance or scotch guard for stains, if they won’t clean up they will replace the part, don’t cover the head liner. I’m gonna go through the paper work tomorrow and compare everything, if they won’t make it right I’ll cause them nothing but issues. Just so happens my sisters real good friends with the Wayne county prosecutors.
 
That is total BS. Hope they do you right and waive those additional charges. If not, tell 'em to pound sand and walk out after getting your deposit back, assuming you left one.
 
Dont sign anything unless its a correction to your info.

What papers did they miss or what papers were incorrect at the point of sale? If they messed up mileage, your address, creditor, then yes, sign with the negotiated correct (original) price.
 
Anthony said:
Don’t sign shit
Click to expand...

X2!!!

Sign NOTHING more, nothing else.

They already committed to the deal & so did you.
If now they don't "like it", tough, they can learn
to live with it.

What are they going to do if you don't "sign new papers"?

Anything, I mean anything they try to have you sign at this
point must go through YOUR attorney. You've been warned.
 
This is a crooked tactic. Being computer illiterate, do they have a feedback on FaceFuck or YELP, so you can expose them as "Slimey Suburban".

Me I'd just take a great big Chili Dog/Jalapeño-Nacho dump in the back seat & tell them...hows the fabric sealant working when you tell them to keep the car. It's not like Chargers are rare.

15 months ago a found a '18 300C (Platinum). A few hours before my pickup time the sales guy phoned & said they made a mistake on the ALL IN/out the door price. It was actually $ 800.00 LESS.They had advertised it with the wrong listing price. You don't hear that very much.

"City of Cars" in Troy. I wouldn't hesitate to send people there.

I hope they apologize to you & give you free service (oil changes)for life.

George
 
My advice. If you can drive back to suburban and hand them the keys and tell them to F&^k off. I wouldn't want to give them a dime of my money if they tried to scam me like that. If that is not an option still drive back and tell them to F&^K off and keep the car at the price you contractually agreed upon. Do not sign anything else ever from them.
 
Torxila said:
This is a crooked tactic. Being computer illiterate, do they have a feedback on FaceFuck or YELP, so you can expose them as "Slimey Suburban".

Me I'd just take a great big Chili Dog/Jalapeño-Nacho dump in the back seat & tell them...hows the fabric sealant working when you tell them to keep the car. It's not like Chargers are rare.

15 months ago a found a '18 300C (Platinum). A few hours before my pickup time the sales guy phoned & said they made a mistake on the ALL IN/out the door price. It was actually $ 800.00 LESS.They had advertised it with the wrong listing price. You don't hear that very much.

"City of Cars" in Troy. I wouldn't hesitate to send people there.

I hope they apologize to you & give you free service (oil changes)for life.

George
Click to expand...

I know a few people that have also bought there and say the same thing. They always seem to have a ton of F150’s from Canada too.
 
The Suburban Chevy store at Jackson/Wagner did the same thing with an Equinox in 2013 and tried to get me to pay more. I made them eat the cost and still turned them into GM for shady shit. I had to provide evidence for GM a few weeks later and I'm pretty sure they went after them. One of the benefits of employee discount. Will never buy at Suburban again.

Both them, and the LaFontaine GMC across the street have some shady shit going on but I caught them on the front side of the deal. The LaFontaine finance manager made me wait 9 hours for my truck and they never even portered it. It had mud on it from driving across their islands in the parking lot... with 4 miles on the odometer.
 
Tell them that you are not signing anything and that all further communication should be made with your attorney.

They will back down immediately.
 
Sounds like he already re-signed some papers. After a week, I wouldn’t have even gone back to the dealer.

Dennis
 
So I went in and talked to the general manager and finance guy and went through it all and got it fixed, got a check for the interior insurance and the license plates they charged for when I transferred and 10 free oil changes. And obviously they fixed all the loan amounts.
 
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