YLWFVR
Club Member
You make it sound like you live in isolation. LOL... I can't remember the last time someone said they were going "To Town".
My Letter to Verizon....
- Thread starter 4Gas$
- Start date
You make it sound like you live in isolation. LOL... I can't remember the last time someone said they were going "To Town".
orangejuiced86
Club Member
Lmao!
4Gas$
Club Member
You make it sound like you live in isolation. LOL... I can't remember the last time someone said they were going "To Town".
It is that bad. Where I live, there is no cable & no DSL.
I really don’t have any other option other than satellite.
http://www.exede.com/ is what my friend has, it's Sat mixed with wireless, but seems good, better than 3G Verizon for sure.
4Gas$
Club Member
Why can't Verizon simply tell the truth & be honest?
The bottom line is, Verizon is trying to screw over folks who are
grandfathered on the old “unlimited” plan. Its called “constructive
termination”. Verizon won’t cancel me, they’ll just make my service
so bad I’ll want to leave on my own. Below is Verizon’s reply :
My name is Tamara, and I understand your frustration with being optimized. I wish that I could personally discuss this matter with you, but I will respect your wishes not to receive a phone all on this matter.
I know that it must be extremely annoying to get misinformation and not presented many options to help your situation. I apologize for this. I will do everything possible to assist you with this situation.
I viewed your address on our coverage map and your home is not in a 4G area. However 4G is not too far away from your area. Therefore, I don't know if this is what caused the misinformation with the different representative. You can view our 4G coverage map by visiting www.verizonwireless.com/4G
As you may know the communications industry has vastly changed since you got your USB modem four years ago. The communication industry has become data focused. We want to have to be fair to all customers that are using our network. This is where Network Optimization comes in. It helps maintain the integrity of our network to all our customers.
Here's a link that explains what Network Optimization is and why we are doing it: www.verizonwireless.com/networkoptimization
Network Optimization adds and removes from your account when the cell towers you are using are congested so that all customers can be able to use the data they pay for.
Network Optimization is not applied to tiered data packages. We offer a 5GB data package for the same $59.99/month.
Network Optimization also doesn't apply to 4G devices. Although your home isn't covered in 4G, our 4G devices are backwards compatible and run on 3G service. We offer 5GB with a 4G device for $50/month.
Currently, Network Optimization is not applied to your account. I wish there was something I could do to prevent your account from being optimized again in the future. We appreciate your business. I hope that you understand that we aren't trying to punish you or want you to cancel your services, but we have to provide the best service to all our customers. I hope that you have a good weekend!
Sincerely,
Tamara
Verizon Wireless
Customer Service
The bottom line is, Verizon is trying to screw over folks who are
grandfathered on the old “unlimited” plan. Its called “constructive
termination”. Verizon won’t cancel me, they’ll just make my service
so bad I’ll want to leave on my own. Below is Verizon’s reply :
My name is Tamara, and I understand your frustration with being optimized. I wish that I could personally discuss this matter with you, but I will respect your wishes not to receive a phone all on this matter.
I know that it must be extremely annoying to get misinformation and not presented many options to help your situation. I apologize for this. I will do everything possible to assist you with this situation.
I viewed your address on our coverage map and your home is not in a 4G area. However 4G is not too far away from your area. Therefore, I don't know if this is what caused the misinformation with the different representative. You can view our 4G coverage map by visiting www.verizonwireless.com/4G
As you may know the communications industry has vastly changed since you got your USB modem four years ago. The communication industry has become data focused. We want to have to be fair to all customers that are using our network. This is where Network Optimization comes in. It helps maintain the integrity of our network to all our customers.
Here's a link that explains what Network Optimization is and why we are doing it: www.verizonwireless.com/networkoptimization
Network Optimization adds and removes from your account when the cell towers you are using are congested so that all customers can be able to use the data they pay for.
Network Optimization is not applied to tiered data packages. We offer a 5GB data package for the same $59.99/month.
Network Optimization also doesn't apply to 4G devices. Although your home isn't covered in 4G, our 4G devices are backwards compatible and run on 3G service. We offer 5GB with a 4G device for $50/month.
Currently, Network Optimization is not applied to your account. I wish there was something I could do to prevent your account from being optimized again in the future. We appreciate your business. I hope that you understand that we aren't trying to punish you or want you to cancel your services, but we have to provide the best service to all our customers. I hope that you have a good weekend!
Sincerely,
Tamara
Verizon Wireless
Customer Service
4Gas$
Club Member
Hmmmm, this does look interesting. I really like the "Free unmetered data
every night from 12 midnight to 5am".
Thank you, I'm going to check this one out I think.
I do not miss having to put up with rural internet issues... 50 mbit download speeds here in Canton!
To have to put up with a few things like this, it is more than worth it to live in a country dream home!
Last edited:
mustangmike6996
Club Member
yea.... that was a drunk post... fml haha
