raroz28
Forum Member
I have always supported SPEC and recommended them. I have used nothing but SPEC since I had a Stage 2 in my Conquest, a Stage 1 in another Conquest, a Stage 3 in my Z28, and recently a Stage 1 in my Z28.
When things go wrong is when you can tell who you want to deal with and who not to deal with.
Talked to SPEC and here are some of the things that were said.
"I was under the impression that this clutch would hold, based on the fact that my car is just a head and cam car. The clutch is advertised to support 505tq yet my car is not close to that."
"Well I'd say if you got 20k miles out of that, that's pretty damn good."
"I had a Stage 3 that lasted me 50k, how is 20k good? To me 20k for a clutch that is advertised to have "long life" is not acceptable."
"Well I think you're being a little unrealistic here expecting that clutch to last if you're putting down 400. 20k is a long time for that, you should have got a stage 2."
"I could have got a stage 2, I think it was only a $50 difference. I just wanted a stock pedal feel and I was under the impression that the Stage 1 would last longer and be easier on the flywheel. The site says it's good to 505, so how is it unrealistic to have roughly 400HP and expect the clutch to last more than 20k?"
he cuts in
"You're going by internet numbers, you can't put a Stage 1 clutch in your car, I've seen head/cam lt1's and they make a lot of power."
"You don't even know the specs of the head or the cam. I'm not running a 306, it's a fairly mild cam. Either way, this clutch is advertised to hold 505tq. If it only lasts 20k, it's unacceptable. I could have spent $170 on a stock replacement and it probably would have lasted me 20k. Why did I spend $400 on a SPEC for a clutch that is basically the same?"
"You're being unrealistic."
"Well I don't feel like I got my money worth. Would you be willing to cut me a deal on a Stage 2 disc?"
"Best I can do on that is $199.99."
Thanked him for his time and got off the phone.
I would not recommend a SPEC to anyone. This clutch, as far as I'm concerned, is not as advertised. Now I understand that I bought a stage 1 clutch, but if they didn't advertise it as good to 505tq, I would not have bought it. If they said 400tq, I'd have passed on it in a heartbeat and got the stage 2. I bought it because I know I'm not making 500tq and I wanted the longest life possible and I thought the stage 2 would have less life and chew up the flywheel worse. When I pulled the stage 3 out, it had eaten into the flywheel so bad that I could not have it resurfaced.
So a clutch that I paid $400 for, and just put in back in 2009 has to be replaced. That means my car will be down for a couple days, buying a new kit, getting my flywheel resurfaced, etc...
I think the right thing to do would have been to sell me a Stage 2 disc for $100 because I've been a loyal customer and without question SPEC has gotten sales from my recommendation. Instead, they basically say I'm stupid for expecting the stage 1, that is advertised for motors up to 500tq, to work on my car which is probably making 400tq, and putting 360-380 to the wheels. I just don't understand that method of thinking. I understand that I just called in and they do not know the honest details of my cars power, or when I got the clutch, etc.. but assuming I'm telling the truth, why would you treat a customer like that? I have receipts for every clutch I ever got from them, yet he didn't even consider to say "If you can show proof of these things, we'll cut you a deal." Instead he just had an attitude.
I'll never buy from SPEC again, simply because I think their products are advertised falsely. A stage 1 is not good for 505tq, unless you want it to only last for 20k. I don't know about you guys, but I can't pay 400 every 20k for a clutch and I sure as hell don't like dealing with the time and inconvenience.
He also didn't even acknowledge the notion that it's POSSIBLE that this was a faulty disc that wore prematurely due to some kind of defect in the clutch. That to me, is unrealistic and unacceptable from the standpoint of a customer. I'll spend my money elsewhere.
When things go wrong is when you can tell who you want to deal with and who not to deal with.
Talked to SPEC and here are some of the things that were said.
"I was under the impression that this clutch would hold, based on the fact that my car is just a head and cam car. The clutch is advertised to support 505tq yet my car is not close to that."
"Well I'd say if you got 20k miles out of that, that's pretty damn good."
"I had a Stage 3 that lasted me 50k, how is 20k good? To me 20k for a clutch that is advertised to have "long life" is not acceptable."
"Well I think you're being a little unrealistic here expecting that clutch to last if you're putting down 400. 20k is a long time for that, you should have got a stage 2."
"I could have got a stage 2, I think it was only a $50 difference. I just wanted a stock pedal feel and I was under the impression that the Stage 1 would last longer and be easier on the flywheel. The site says it's good to 505, so how is it unrealistic to have roughly 400HP and expect the clutch to last more than 20k?"
he cuts in
"You're going by internet numbers, you can't put a Stage 1 clutch in your car, I've seen head/cam lt1's and they make a lot of power."
"You don't even know the specs of the head or the cam. I'm not running a 306, it's a fairly mild cam. Either way, this clutch is advertised to hold 505tq. If it only lasts 20k, it's unacceptable. I could have spent $170 on a stock replacement and it probably would have lasted me 20k. Why did I spend $400 on a SPEC for a clutch that is basically the same?"
"You're being unrealistic."
"Well I don't feel like I got my money worth. Would you be willing to cut me a deal on a Stage 2 disc?"
"Best I can do on that is $199.99."
Thanked him for his time and got off the phone.
I would not recommend a SPEC to anyone. This clutch, as far as I'm concerned, is not as advertised. Now I understand that I bought a stage 1 clutch, but if they didn't advertise it as good to 505tq, I would not have bought it. If they said 400tq, I'd have passed on it in a heartbeat and got the stage 2. I bought it because I know I'm not making 500tq and I wanted the longest life possible and I thought the stage 2 would have less life and chew up the flywheel worse. When I pulled the stage 3 out, it had eaten into the flywheel so bad that I could not have it resurfaced.
So a clutch that I paid $400 for, and just put in back in 2009 has to be replaced. That means my car will be down for a couple days, buying a new kit, getting my flywheel resurfaced, etc...
I think the right thing to do would have been to sell me a Stage 2 disc for $100 because I've been a loyal customer and without question SPEC has gotten sales from my recommendation. Instead, they basically say I'm stupid for expecting the stage 1, that is advertised for motors up to 500tq, to work on my car which is probably making 400tq, and putting 360-380 to the wheels. I just don't understand that method of thinking. I understand that I just called in and they do not know the honest details of my cars power, or when I got the clutch, etc.. but assuming I'm telling the truth, why would you treat a customer like that? I have receipts for every clutch I ever got from them, yet he didn't even consider to say "If you can show proof of these things, we'll cut you a deal." Instead he just had an attitude.
I'll never buy from SPEC again, simply because I think their products are advertised falsely. A stage 1 is not good for 505tq, unless you want it to only last for 20k. I don't know about you guys, but I can't pay 400 every 20k for a clutch and I sure as hell don't like dealing with the time and inconvenience.
He also didn't even acknowledge the notion that it's POSSIBLE that this was a faulty disc that wore prematurely due to some kind of defect in the clutch. That to me, is unrealistic and unacceptable from the standpoint of a customer. I'll spend my money elsewhere.
