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Toyota apologizes over vehicle defects Posted on Thursday, July 20, 2006 (EST)
The president of Toyota Motor Corp has apologized in connection with a probe by Japanese police into alleged vehicle defect cover-ups.
TOKYO (AFP) - However, the world's second largest automaker again rejected the most serious allegations that it failed for about eight years to respond to a defect in a sport utility vehicle.
"We send our goodwill to people who were involved in accidents," Toyota president Katsuaki Watanabe told a mid-year press conference.
"We've been facing tough questions from our customers who became anxious about their car's safety. We deeply apologize to them," Watanabe said, bowing.
Toyota in October 2004 recalled about 330,000 Hilux Surf vehicles. It said at the time it was aware of 11 cases of defects, far less that the 82 cases reported last week by local police following an investigation.
Three Toyota officials also face allegations that they failed for about eight years to announce a recall after learning the Hilux Surf had a defective relay rod, which connects the steering wheel to the front wheels.
Police in western Kumamoto Prefecture who conducted the probe, referred the case to prosecutors last week, saying the defect had resulted in at least one accident in August 2004 that left five people injured.
Toyota submitted a report on the recall allegations to the government Thursday, with the result of an internal investigation acknowledging that it had received reports of 82 defect cases by the time of the 2004 recall.
Toyota Motor Corp vice president Masatami Takimoto said the automaker had only reported 11 of those cases because it lacked the full details of the others.
Takimoto repeated the company's view that the three officials had acted "appropriately".
Masafumi Yasutomi, vice minister of land, infrastructure and transport, said that his ministry would instruct Toyota to improve its operations.
"We think there are some problems in Toyota's operational system, so we'll probably seek preventive measures," he told a press conference.
The controversy comes as Toyota chases US group General Motors for the top global rank and prepares for a possible industry realignment with alliance talks underway between GM and French-Japanese partners Renault and Nissan.