Just stop by a Ram dealership?
Or is there more to this?
Just got the truck back from the Chrysler dealer. When I took it in they agreed that there is a problem. When the service manager called and told me my truck was ready, I asked if I should stop by and test drive it first. He said no its all fixed. Seeing as this was covered under warranty, and he assured me that its all fixed. I was not concerned to test drive it. I picked the truck up at the end of business yesterday. The roads were dry and I had stuff to get taken care of. When I went to pick my daughter up after the high school basketball game, I decided I would try out the 4wd in the parking lot. GUESS WHAT, not even the slightest improvement. This is after being at the dealer for 15 days, a brand new transfer case and front drive shaft being installed.
Obviously, I will not return to that dealer. I also do not want to try another dealer until I can compare it to other trucks. The loaner (rental) truck was a 2015 ram 1500 4x4. When I used the 4wd in that truck it was what I would consider normal.
Oh and I sent a very kind email to him last night, to which he has not replied to today. Really does not matter if he does. Just adds to my growing dislike of Chrysler, the products and the service they provide.
I'm interested in knowing what it is doing/not doing that you think is the problem?
Francis might be of viable option?
Just got the truck back from the Chrysler dealer. When I took it in they agreed that there is a problem. When the service manager called and told me my truck was ready, I asked if I should stop by and test drive it first. He said no its all fixed. Seeing as this was covered under warranty, and he assured me that its all fixed. I was not concerned to test drive it. I picked the truck up at the end of business yesterday. The roads were dry and I had stuff to get taken care of. When I went to pick my daughter up after the high school basketball game, I decided I would try out the 4wd in the parking lot. GUESS WHAT, not even the slightest improvement. This is after being at the dealer for 15 days, a brand new transfer case and front drive shaft being installed.
Obviously, I will not return to that dealer. I also do not want to try another dealer until I can compare it to other trucks. The loaner (rental) truck was a 2015 ram 1500 4x4. When I used the 4wd in that truck it was what I would consider normal.
Oh and I sent a very kind email to him last night, to which he has not replied to today. Really does not matter if he does. Just adds to my growing dislike of Chrysler, the products and the service they provide.